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For over eight years, LME Services has been providing IT support for an accounting firm. They have applied their technical expertise uniformly to their services, including server assistance, hosting, and security. LME Services rapidly responds to mitigate any technical emergencies that arise. The client particularly appreciated the team's consistent reliability.
IT Managed services are outsourced IT solutions provided by a third party Managed Service Provider (MSP). These services allow companies to offload chosen aspects of their IT infrastructure to an expert external provider who takes on the management and responsibility for a defined set of administrative operations, freeing up in-house time and resources.
In the information technology area, the most common managed services appear to evolve around connectivity and bandwidth, network monitoring, security, virtualization, and disaster recovery. Beyond traditional application and infrastructure management, managed services may also include storage, desktop and communications, mobility, help desk, and technical support. In general, common managed services include the following applications.
Managed IT services allow businesses to delegate their IT operations to an expert third-party organization that specializes in handling these responsibilities. These third-party organizations, known as Managed Service Providers (MSPs), are responsible for the entirety or portions of a business’ IT systems, as agreed upon in a Service Level Agreement (SLA). IT equipment is typically procured by the client, and depending on the SLA, Managed Service Providers may provide round-the-clock monitoring, issue resolution and reporting, and more.