As with other necessary business functions like utilities, the end user pays for services provided offsite, such as remote monitoring and management, help desk solutions, backup and disaster recovery, and more. Managed IT services thus become essential operating expenses to maintain core functionality, rather than additional expenses applied during exceptional issue resolutions with break/fix models. MSPs enable their end users to run their businesses more smoothly and more efficiently than they would otherwise. Additionally, they offer SaaS-based solutions at a price that can’t be achieved with in-house options.
Helixstorm updates a core network infrastructure for an apparel company, replacing wireless infrastructure, implementing disaster recovery solution, and performing an active directory migration. They also provide 24/7 system management. The team skillfully implemented modern solutions and transformed the network. They were organized and accommodated their partner’s needs.