SugarShot provided IT consulting and help desk services for a non-profit. The client felt they did not need an in-house person doing IT, but they needed a help desk they could call when they needed assistance. SugarShot is a help desk for the client; they manage servers and services, provide troubleshooting services, and they serve a variety of other functions. The client has been satisfied with the company’s work, and they feel that the company has helped move their cybersecurity forward.
Serving mainly SMBs in a variety of industries across California, Arizona, and Colorado, Fusion Technology Solutions assist in attaining cost-effective and holistic managed services. Founded in 2001, the company provides a best practice approach that results in desired outcomes for its broad client base of companies of all sizes. The company combines business and technology to help clients make smart investments in technology—fully integrated into their organization
At the outset of enterprise computing, information technology services and management was on a break/fix basis, meaning that computer systems were only managed by an expert when they did not work, necessitating a technician to fix it. This technician may also have been the person who built and/or installed the computer system, due to the proliferation of small IT shops that specialized in this small-scale client services at the time.