Auch wenn die Argumente für den Einsatz von Managed-IT-Services auf beiden Seiten schlagkräftig sind, ist die Umsetzung und vor allem die Zusammenarbeit beider Seiten schwierig. Hierfür möchte die Webseite „Managed-IT-Services.org“ den Weg bereiten. Dazu wird eine Zeitschriftenstruktur verwendet, die Artikel verschiedenster Autoren zum Thema sammelt und strukturiert.
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Infopulse is a digital software company based in Kyiv, Ukraine with additional offices in Israel, Germany, France, and the U.S. Since 1991, their team of more than 1,000 employees offers custom software development, web development, IT strategy consulting, mobile development and app testing services. They usually work with mid-sized clients in the information technology industry.
In the information technology area, the most common managed services appear to evolve around connectivity and bandwidth, network monitoring, security,[21] virtualization, and disaster recovery.[7] Beyond traditional application and infrastructure management, managed services may also include storage, desktop and communications, mobility, help desk, and technical support. In general, common managed services include the following applications.
Managed IT services allow businesses to delegate their IT operations to an expert third-party organization that specializes in handling these responsibilities. These third-party organizations, known as Managed Service Providers (MSPs), are responsible for the entirety or portions of a business’ IT systems, as agreed upon in a Service Level Agreement (SLA). IT equipment is typically procured by the client, and depending on the SLA, Managed Service Providers may provide round-the-clock monitoring, issue resolution and reporting, and more.
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