Headquartered in Westchester, Ill. and founded in 2010, Middleground Technologies is an IT services provider that works with mid market and enterprise companies in the health care, legal, manufacturing, business services, and financial service industries. Their team of 15 provide IT management, cloud consulting, and cybersecurity services to clientele.
They build to manage and deliver the best IT services on the market and constantly stay up to date with the latest technological innovations in the industry to ensure the clients are protected at all times. The use of advanced solutions that IT experts will proactively manage and monitor the IT systems of your business brings reliability and peace of mind to continue your business operations.
Managed services and outsourcing works exactly the same. However managed IT services and traditional IT services are different. Pay attention to the words managed and tradition outsourcing given. It is basically obtaining services from a third party. There are different ways of observing one is traditional IT services the other one has managed IT services. So basically these two are different models through which IT services are outsourced.
Managed IT services allow businesses to delegate their IT operations to an expert third-party organization that specializes in handling these responsibilities. These third-party organizations, known as Managed Service Providers (MSPs), are responsible for the entirety or portions of a business’ IT systems, as agreed upon in a Service Level Agreement (SLA). IT equipment is typically procured by the client, and depending on the SLA, Managed Service Providers may provide round-the-clock monitoring, issue resolution and reporting, and more.