LEARN MORE Remote Workforce Development Planning If your company is impacted by the coronavirus, NexusTek is here to assist in ensuring your business stays as productive as possible. LEARN MORE Who Is NexusTek? Since 1996, NexusTek has been servicing the small to medium sized business community as an outsourced IT firm focusing on technology, so you can focus on running your business. WATCH VIDEO Enable Your Users to Stay Productive from Anywhere! NexusTek Desktop as a Service provides users with a best-in-class virtual desktop environment with no capital investment or ongoing maintenance. LEARN MORE NexusTek Managed Service Plans NexusTek provides Managed IT Services to small and large organizations across the country.
SugarShot provided IT consulting and help desk services for a non-profit. The client felt they did not need an in-house person doing IT, but they needed a help desk they could call when they needed assistance. SugarShot is a help desk for the client; they manage servers and services, provide troubleshooting services, and they serve a variety of other functions. The client has been satisfied with the company’s work, and they feel that the company has helped move their cybersecurity forward.
MSPs utilize a broad range of IT expertise to resolve issues efficiently. Unlike break/fix providers, MSPs can employ the latest processes and software to proactively monitor endpoints, keeping systems up-to-date and preventing issues before they arise. Managed IT services are also available 24x7x365, allowing end users to take nights and weekends off while the MSPs do the heavy lifting on tasks and processes done after hours.
In a managed service arrangement, the managed service provider retains responsibility for the functionality of the IT service and equipment, and the customer typically pays a monthly fee for receipt of the service. There are many different types of managed IT service offerings, but the idea behind all of them is to transfer the burden of maintaining IT from the customer to a service provider. In an effective managed services relationship, a customer benefits from predictable pricing and the ability to focus on core business concerns rather than IT management chores.
Creative People provides IT support for a tax law firm. The client needed IT support; Creative People helped them update their hardware, and they have been helping the client with their website. Additionally, they work with the client’s video conferencing system, access control system, and their legal CRM. The client has been satisfied with the company’s work, and wants to continue working with them. 
{"Address":"9600 Blackwell Road, 4th Floor Rockville, Maryland 20850","AddressRaw":"9600 Blackwell Road, 4th Floor Rockville, Maryland 20850","City":"Headquarters Rockville","DisplayDirectionsLinkSeparately":true,"DistanceFromCurrentLocation":0,"Fax":"Fax: 301.945.0601","Lat":39.101,"Lon":-77.193,"MapAddressID":1,"Office":"HQ","PageUrl":"\/locations\/rockville-md","Phone":"301.945.0700","WebsiteOfficeDesc":"Rockville, MD Headquarters"}
As a one-stop-shop for all your business IT needs, Cynexlink can address an array of challenges, from broadband, server hosting, hardware procurement, network labeling, installation, 24-hour cybersecurity threat monitoring, to client consultations to discover current security threats and offer available security options. With our process of assessment, diagnosis, planning, and managing IT needs at every business level, we deliver technology solutions with simplicity and exceptional efficiency.
{"Address":"9600 Blackwell Road, 4th Floor Rockville, Maryland 20850","AddressRaw":"9600 Blackwell Road, 4th Floor Rockville, Maryland 20850","City":"Headquarters Rockville","DisplayDirectionsLinkSeparately":true,"DistanceFromCurrentLocation":0,"Fax":"Fax: 301.945.0601","Lat":39.101,"Lon":-77.193,"MapAddressID":1,"Office":"HQ","PageUrl":"\/locations\/rockville-md","Phone":"301.945.0700","WebsiteOfficeDesc":"Rockville, MD Headquarters"}
The evolution of MSP started in the 1990s with the emergence of application service providers (ASPs) who helped pave the way for remote support for IT infrastructure. From the initial focus of remote monitoring and management of servers and networks, the scope of an MSP's services expanded to include mobile device management, managed security, remote firewall administration and security-as-a-service, and managed print services. Around 2005, Karl W. Palachuk, Amy Luby (Founder of Managed Service Provider Services Network acquired by High Street Technology Ventures), and Erick Simpson (Managed Services Provider University) were the first advocates and the pioneers of the managed services business model.[16][17]
Properly managing today’s complicated computer and network solutions can prevent substantial downtime and possible catastrophic financial loss. Designing the best solution to access, store, protect and share your data is what TELECO does best. We have certified network engineers and technicians with the experience to provide our customers with an optimal solution.
We will first determine the exact needs for your specific company by preforming a cyber security assessment which will identify any vulnerabilities that should be addressed. Next, we customize a plan and suggest the specific tools, managed IT services, and support that will keep your cyber security up-to-date. Our on-going consulting services ensure that your company is safe guarded at all times and that you have access to the most recent and relevant features available to you. Our 24/7 support is available to make sure every threat is addressed and eliminated in a timely manner.

IT Managed services are outsourced IT solutions provided by a third party Managed Service Provider (MSP). These services allow companies to offload chosen aspects of their IT infrastructure to an expert external provider who takes on the management and responsibility for a defined set of administrative operations, freeing up in-house time and resources.
At the outset of enterprise computing, information technology services and management was on a break/fix basis, meaning that computer systems were only managed by an expert when they did not work, necessitating a technician to fix it. This technician may also have been the person who built and/or installed the computer system, due to the proliferation of small IT shops that specialized in this small-scale client services at the time.
×