We are proud to employ some of the best technical talent in the market. Because of their work, we are able to help our clients win with IT. For these talented individuals, their satisfaction comes from their job, whether that’s defending a cyber-attack, troubleshooting a connection, or recovering lost data. Explore our IT's the Job™ campaign to learn more about these incredible individuals. Who knows, you may be inspired to make your next career move and join us! You can also follow us on social media using the hashtag, #ITsTheJob!
IT Managed services are outsourced IT solutions provided by a third party Managed Service Provider (MSP). These services allow companies to offload chosen aspects of their IT infrastructure to an expert external provider who takes on the management and responsibility for a defined set of administrative operations, freeing up in-house time and resources.
LEARN MORE Remote Workforce Development Planning If your company is impacted by the coronavirus, NexusTek is here to assist in ensuring your business stays as productive as possible. LEARN MORE Who Is NexusTek? Since 1996, NexusTek has been servicing the small to medium sized business community as an outsourced IT firm focusing on technology, so you can focus on running your business. WATCH VIDEO Enable Your Users to Stay Productive from Anywhere! NexusTek Desktop as a Service provides users with a best-in-class virtual desktop environment with no capital investment or ongoing maintenance. LEARN MORE NexusTek Managed Service Plans NexusTek provides Managed IT Services to small and large organizations across the country.
What’s the cost of not having disaster recovery services? Technology failures happen and just like a natural disaster, you must have a continuity plan. Your data needs to be properly backed up—both on premise at your place of business and off-site in a cloud environment. Additionally, you’ll need to test backups regularly. Our team will help you architect the right backup solution, implement it properly with monitoring and notifications, and resolve issues as they occur.
At TELECO, we believe every company deserves world class security to protect their data from threats both inside and out. We safeguard email, network, data and applications with innovative solutions that grow and adapt with our customers progress. TELECO recognizes that IT services can vary among business types and sizes. We offer customized solutions with structured pricing and ensure information systems will continue to run securely and efficiently.
However, managed IT services do not necessarily make the enterprise IT professional obsolete; for the end user, an IT professional can act as an endpoint liaison that manages the relationship, provides feedback and analyzes the reports provided by the MSP. Because the majority of routine work is being completed by the MSP, the IT professional is capable of greater efficiency and has the flexibility to tackle larger, more complex projects they would otherwise not have the time or capacity to take on.
For many businesses, IT support is little more than an afterthought—and it’s not until a problem prevents people from doing their jobs that anyone realizes proper tech support isn’t in place. TELECO Help Desk is designed for one thing only—to provide best-in-class service and support to our clients, so you can enjoy peace of mind knowing that the right help is just a phone call away.
Our comprehensive managed services are a fixed-rate IT support program—including 24/7 monitoring, preventative maintenance, and proactive IT solutions—that ensures consistent up-time for your business. Why spend the time and money on an entire IT staff? Our managed services plans are both affordable and reliable and will provide you with all the solutions you need to run an effective and efficient IT environment.
For over eight years, LME Services has been providing IT support for an accounting firm. They have applied their technical expertise uniformly to their services, including server assistance, hosting, and security. LME Services rapidly responds to mitigate any technical emergencies that arise. The client particularly appreciated the team's consistent reliability.
"The biggest thing for me is that, while I'm away from the office and working on other projects, I haven't had to worry about the network. There have been a couple of occasions where issues happened, and [TPx Communications] has been able to resolve them without my involvement, other than just being notified. As far as I'm concerned, that does everything that I want it to do." — IT Systems Manager, Audio-Visual Company
Adopting managed services is intended to be an efficient way to stay up-to-date on technology, have access to skills and address issues related to cost, quality of service and risk. As the IT infrastructure components of many SMB and large corporations are migrating to the cloud, with MSPs (managed services providers) increasingly facing the challenge of cloud computing, a number of MSPs are providing in-house cloud services or acting as brokers with cloud services providers. A recent survey claims that a lack of knowledge and expertise in cloud computing rather than offerors' reluctance, appears to be the main obstacle to this transition. For example, in transportation, many companies face a significant increase of fuel and carrier costs, driver shortages, customer service requests and global supply chain complexities. Managing day-to-day transportation processes and reducing related costs come as significant burdens that require the expertise of Transportation Managed Services (or managed transportation services) providers.
As with other necessary business functions like utilities, the end user pays for services provided offsite, such as remote monitoring and management, help desk solutions, backup and disaster recovery, and more. Managed IT services thus become essential operating expenses to maintain core functionality, rather than additional expenses applied during exceptional issue resolutions with break/fix models. MSPs enable their end users to run their businesses more smoothly and more efficiently than they would otherwise. Additionally, they offer SaaS-based solutions at a price that can’t be achieved with in-house options.