The commoditization of basic managed services has compelled managed services providers to differentiate their offerings. One popular direction is managed security services. Customers increasingly demand IT security assistance from their service providers. Accordingly, services providers are developing managed security services practices or partnering with security vendors to provide cybersecurity services.
IT Managed services are outsourced IT solutions provided by a third party Managed Service Provider (MSP). These services allow companies to offload chosen aspects of their IT infrastructure to an expert external provider who takes on the management and responsibility for a defined set of administrative operations, freeing up in-house time and resources.
Cyber Duo secured a moving and storage company’s website after it was attacked. They installed firewalls to ensure the site runs well and provided ongoing monitoring to prevent future breaches. The website is running again, and the new security measures performed well in testing, demonstrating that the solution will be effective against future attacks.
KDG was hired by a liberal arts college to redo the client's website using WordPress and create a mobile site. KDG supplied the client with full design, development, and hosting services, even as it continues to monitor and maintain both websites. KDG's work awarded its client a B+/A by the National Research Center for College & University Admissions, and the website would have earned higher marks but for budgetary constraints.
In House—the process where an organization hires its own IT service providers and pays their salary, benefits, and further training, as well as the infrastructure they oversee. This is typically an extremely costly endeavor, and often businesses that try to procure in-house IT lack the capabilities to fully service their system as well as an inability to grow.