Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions in order to improve operations and cut expenses.[1][2] It is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done.[3][4]
As a business owner, you may be aware of the need to stay current with technology trends in your business. However, you may not have the expertise, time, resources, or knowledge to manage and integrate the relevant technology into your business operations and processes. If you find yourself in this predicament, then you should take advantage of the managed IT services and support offered by NexusTek.
SugarShot provided IT consulting and help desk services for a non-profit. The client felt they did not need an in-house person doing IT, but they needed a help desk they could call when they needed assistance. SugarShot is a help desk for the client; they manage servers and services, provide troubleshooting services, and they serve a variety of other functions. The client has been satisfied with the company’s work, and they feel that the company has helped move their cybersecurity forward.
For many businesses, IT support is little more than an afterthought—and it’s not until a problem prevents people from doing their jobs that anyone realizes proper tech support isn’t in place. TELECO Help Desk is designed for one thing only—to provide best-in-class service and support to our clients, so you can enjoy peace of mind knowing that the right help is just a phone call away.
Cloud computing has allowed managed IT services to extend beyond the regions and borders that would constrain the average break/fix IT through the adoption of Software as a Service (SaaS) technologies, as well as Infrastructure as a Service (IaaS) and Platform as a Service(PaaS). These capabilities enable managed IT services to scale at a rate dramatically larger and faster than in-house IT operation or break/ fix providers.
Headquartered in Westchester, Ill. and founded in 2010, Middleground Technologies is an IT services provider that works with mid market and enterprise companies in the health care, legal, manufacturing, business services, and financial service industries. Their team of 15 provide IT management, cloud consulting, and cybersecurity services to clientele.
As with other necessary business functions like utilities, the end user pays for services provided offsite, such as remote monitoring and management, help desk solutions, backup and disaster recovery, and more. Managed IT services thus become essential operating expenses to maintain core functionality, rather than additional expenses applied during exceptional issue resolutions with break/fix models. MSPs enable their end users to run their businesses more smoothly and more efficiently than they would otherwise. Additionally, they offer SaaS-based solutions at a price that can’t be achieved with in-house options.
Indusa is an IT services company headquartered in Oakbrook Terrace, Ill.; they also have offices in Ahmedabad, India, and Pune, India. Founded in 1989, they have about 330 employees that do custom software development, ERP consulting & SI, CRM consulting, enterprise app modernization, and IT managed services. Indusa serves midmarket clients in a variety of industries. 
Another benefit to managed IT services is a greater opportunity for security expertise and successfully enacted security policies. MSPs work with standards such as PCI compliance day in, day out, and should be able to steer your organization within the parameters and regulations it needs to adhere to. For some organizations, especially in finance, healthcare, educations, and other industries, this type of regulatory compliance is mandatory for the IT portion of their business, and requires the expertise and experience that a managed service provider can offer. MSPs can mitigate risk in this way while assuring that the experts in charge of your IT operations are always up to date on the latest information, technologies and processes that will keep your infrastructure working efficiently and successfully into the future.
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wekos is a provider of cloud-enabled and managed infrastructure solutions with an experienced network management team that provides centralized, enterprise-wide network and device management and monitoring, ensuring that the business's infrastructure is operating smoothly. Their portfolio of services covers a wide range of technologies, including managed telephony, managed private and public cloud, managed infrastructure, managed datacenter, and many others
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We are proud to employ some of the best technical talent in the market. Because of their work, we are able to help our clients win with IT. For these talented individuals, their satisfaction comes from their job, whether that’s defending a cyber-attack, troubleshooting a connection, or recovering lost data. Explore our IT's the Job™ campaign to learn more about these incredible individuals. Who knows, you may be inspired to make your next career move and join us! You can also follow us on social media using the hashtag, #ITsTheJob!
wekos is a provider of cloud-enabled and managed infrastructure solutions with an experienced network management team that provides centralized, enterprise-wide network and device management and monitoring, ensuring that the business's infrastructure is operating smoothly. Their portfolio of services covers a wide range of technologies, including managed telephony, managed private and public cloud, managed infrastructure, managed datacenter, and many others
From the above, it is clear that a managed service provider does not just help with technology adoption. They also help to monitor the ongoing spending and lessen the danger of introducing new technologies. While the market is already witnessing an increase in capital spending on the cloud and businesses managing IT services, it is evolving by itself.
With the advent of cloud computing, managed IT services have also evolved to include cloud services. Service providers, for example, may focus on infrastructure as a service (IaaS), providing managed public cloud services in conjunction with cloud providers such as Amazon Web Services (AWS), Google and Microsoft. Service providers may also market managed platform as a service (PaaS) offerings or partner with software as a service (SaaS) vendors such as Salesforce in the CRM space and ServiceNow in the service management market.
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